Using the public chat link

A link to your assistant you can put on Facebook, your Google profile, in e-mails or a QR code.

After publishing, the “Publishing” card shows a link for customers. It works even if you have no website.

1. Press Copy next to the link.
2. Paste it where customers look for you: a Facebook page button or post, your Google Business Profile, Instagram bio, e-mail signature or a QR code on your business card.
3. Open the link yourself and ask a question. Result: a page with your assistant opens.

Customers don’t need to sign up. Conversations and enquiries from the link are counted the same way as from your website.

Related articles

• Testing the assistantTest chat, test enquiry and how to judge answers before publishing.
• Adding the assistant to your websiteOne line of code that adds the chat button to your site — and how to do it yourself.