Conversation limit reached
What happens to customers when the allowance is used up, and what you can do.
- Conversations already started are finished.
- New customers see a contact form: they can leave their name, contacts and need — the enquiry reaches you as usual.
- In the trial, reaching the limit does not start payment early and does not shorten the trial.
- You can see what’s left under Subscription.
- If you regularly run out of conversations, Subscription → Manage subscription → choose a plan with a larger allowance.
- On a paid plan the allowance renews in the next paid period.
| Plan | Price | In the trial | After the trial |
|---|---|---|---|
| Starter | 5 € per month | 10 conversations in total over 14 days | 10 conversations per month |
| Business | 29 € per month | 20 conversations in total over 14 days | 150 conversations per month |
| Corporate | 69 € per month | 30 conversations in total over 14 days | 500 conversations per month |
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