The chat doesn’t appear on my website
A checklist if the button doesn’t show after adding the code.
- Is the assistant published? The “Publishing” card should say “Your assistant is published”.
- Is the code on every page and before
</body>? Copy it again with “Copy code” — without changes. - Are the website changes published? In many builders you need to press “Publish” after adding code.
- Cache: open the page in a private window or after a few minutes.
- Security policy: if the page has a Content-Security-Policy, it must allow
https://klientupilots.lv. - Meanwhile you can use the public link — it always works.
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- The assistant doesn’t know the answer or makes a mistakeWhat the assistant does if information is missing, and how to fix a wrong price, VAT or promise.
- An e-mail doesn’t arriveThe login link or an enquiry e-mail hasn’t arrived.
- Conversation limit reachedWhat happens to customers when the allowance is used up, and what you can do.
- Free consultation on requestHow to request help if you didn’t find an answer in the guides — we’ll call you back.