Reading your website and correcting information

How “Read” works and what to do if a page can’t be read.

1. In the “Have a website? We’ll read it” field enter the address, for example mywebsite.com, and press Read.
2. Wait a few seconds. Result: the fields fill in from the page’s public text. Nothing is saved yet.
3. Read each field: delete what’s unnecessary and add what’s missing, especially prices and VAT.
4. Press Save.

If you see “This page could not be read” — the page may block robots or be made of images only. Fill in the fields by hand; it takes a couple of minutes. You can try reading up to 10 times per hour.

Reading uses only publicly visible text. The assistant does not revisit your page — if something on your website changes, update the fields.

Related articles

• Creating your first assistantFrom logging in to an assistant that answers customers — step by step.
• The five information fieldsWhat to enter in each field so the assistant answers accurately.
• Price list, VAT and opening hoursHow to enter prices so the assistant doesn’t mix up VAT or promise extra things.
• The assistant speaks your customer’s languageCustomers write in Latvian, Russian or English — the assistant replies in the same language.