Help › Getting started

Creating your first assistant

From logging in to an assistant that answers customers — step by step.

You set up the assistant yourself under My assistant. It takes about 10–15 minutes.

  1. Log in. On the home page press “Try for free”, enter your e-mail and open the link we send you. No password needed. Result: “My assistant” opens.
  2. Enter your website. In the “Have a website? We’ll read it” field enter the address and press Read. Result: the five information fields fill in automatically. If you have no website, fill them in by hand.
  3. Check the fields and press “Save”. Correct anything inaccurate — the assistant answers only from this data.
  4. Test the assistant. On the right, in “Test your assistant”, ask a couple of customer questions. Your tests don’t use your allowance.
  5. Publish. In the “Publishing” card press Publish. Result: you get a link for customers and a line of code for your website.
  6. Activate the trial. Under Subscription choose a plan and add a card. Today’s payment is €0; the assistant starts answering customers. Without activation customers only see a contact form.
The “My assistant” section: reading your website and the information fields
The “My assistant” section: reading your website and the information fields

Want to see a ready assistant first? In the welcome card open “First see how a ready assistant works”.